BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20140327T123000Z
DTEND:20140327T140000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:SMEI Minnesota Roundtable
DESCRIPTION:With each year\, there are multiple new techniques being used in the hopes of acquiring new customers. Companies are spending money to drive top-line growth in hopes the payoff will have customer lifetime value. The harsh reality is it costs 5-20 times more to acquire a customer than to retain one. Once we have our customers how do we take care of them? In this Roundtable\, Maureen will facilitate a discussion on the most effective ways for an organization to talk about how we are responsible for the customer. Every company should understand the critical elements in decision-making\, learning\, and judgment to support retention.
X-ALT-DESC;FMTTYPE=text/html:With each year\, there are multiple new techniques being used in the hopes of acquiring new customers. Companies are spending money to drive top-line growth in hopes the payoff will have customer lifetime value. The harsh reality is it costs 5-20 times more to acquire a customer than to retain one. Once we have our customers how do we take care of them? In this Roundtable\, Maureen will facilitate a discussion&nbsp\;on the most effective ways for an organization to talk about how we are responsible for the customer. Every company should understand the critical elements in decision-making\, learning\, and judgment to support retention.
LOCATION:Dale Carnegie 4938 Lincoln Drive Edina\, MN 55436
UID:e.411.666766
SEQUENCE:3
DTSTAMP:20260425T163441Z
URL:http://dev.setupsite.burnsvillechamber.com/events/details/smei-minnesota-roundtable-03-27-2014-666766
END:VEVENT

END:VCALENDAR